Natures Purpose will issue a full refund if and only if the client has paid in error, overpaid or a billing error was made on behalf of Natures Purpose.
All Natures Purpose contracts are on a month-to-month basis. If a client cancels service in the middle of a month Natures Purpose provides services for the remainder of the month and cancels the service on the following month immediately on the first.
If a refund is due, Natures Purpose will issue a refund less a 10% administrative fee in the form of a check within 10 business days amongst successful investigation of the refund. If refund request is found to be fraudulent, inappropriate or unreasonable Natures Purpose reseverves the right to not issue the refund.